The aim of this study was to investigation into the relationship between organizational culture and knowledge sharing among teachers and principals of Ahvaz high schools. using Denison model in order to identify the present state of KS in these high schools. As a descriptive- correlation study, it was conducted using a survey. The required data was collected using a researcher-made questionnaire. The research population consisted of the whole population of teachers and principals of Ahvaz high schools of whom 250 were selected based on kerjsi-Morgan table,using Stratified Random Sampaling technic. Two instruments the Denison organizational culture (2000) and Raja & Chennamane Knowledge Sharing (2012) were used to collect the required data for which reliability. their reliability was estimated by calculating Cronbach’s Alpha coefficient of which gained 0.90 and 0.83 respectively. The data collected was analyzed some descriptive stastical methods such as Men, Standard Diviation and frequency and percentage frequency, and Analytical Statistics such as Pearson Correlation coefficient as well as Step by step Regression.
The results of the study showed that positive correlation existed between each of the quadruple dimensions of organizational culture (involvemen، adaptability، Compatibili،. Mission (and Knowledge Sharing. Setp- by- step regression analysis also showed that from the four dimensions of organizational culture, the dimension " involvement" ranked first and the dimension "adaptability" ranked second in terms of Knowledge Sharing.
 

 At the present time, all aspects of human life due to the great progress of science and technology is changing too fast. Public library as an institution in the life of individuals associated with them, can play the role of lifelong members of society. Unfortunately, in recent years been faced with the difficulty in attracting people. the goal of this research Assessment and prioritization Training workshops for members of the public libraries in Ahvaz as one of the possible solutions is to attract people to public libraries. Applied research and a survey was conducted. The study population included members of the public libraries in Ahvaz, the number of people. The data collection tool is a questionnaire developed by the researchers. Data analysis using descriptive statistics such as frequency, frequency percentage, mean and standard deviation And inferential statistics such as Friedman test for ranking the training workshops proposed in this study over the next two priorities for workshops and the impact on the motivation of members to participate in the workshops and the analysis of variance (F) to compare the variables workshops in two dimensions expressed in terms of demographic variables included in the questionnaire have been used. Based on the information obtained from Friedman test for ranking workshops, life skills areas ranked first, technology second and third place were fields of culture and entertainment. In the field of life skills workshop how to eliminate anxiety and create a calm mind, in the field of technology, Internet Basics workshops, browsers and search workshops and in the area of culture and entertainment english Language Workshop achieved the first rank. Because high frequency too much response for workshops that rank first to third achieved in every field, more than fifty percent have been, the possibility that in case of holding these workshops on referring member to public libraries have a huge positive impact on the city of Ahvaz.

 The aim of this study was to an investigation into the degree of the personal knowledge management skills of the faculty of the Shahid Chamran University of Ahvaz based on the Cheong & Tsui PKM2.0 model in order to provide guidelines for improving individual and organizational performance knowledge management. The study was done applying a cross-sectional survey. The required data was collected using a researcher-made questionnaire. The research population consisted of the whole population of the faculty of the Shahid Chamran University of Ahvaz which according to available statistics, amounted to 563, of which a sample of 225 was selected using Stratified Random Sampling technique. Some descriptive statistical tool such as Mean, Standard Diviation and frequency and percentage frequency were as well as Analytical statistics methods such as t test, analysis of variance and correlation for data analysis.
The results of the study showed that the overall state of personal knowledge management of the Faculty the Shahid Chamran University of Ahvaz was relatively favorable level with an average of 3/93 out of 5 points. That is, the "Interpersonal Knowledge Transferring (IKT) " and "Personal Wisdom Creation (PWC)" proved to be at a favorable level. However, the "Personal Knowledge Internalisation (PKI) "and "Personal Information Management (PIM) " possesses a relatively favorable level. The results of the faculty have the highest average personal knowledge management skills include: Presenting and Communication, Evaluating, Problem Solving, Reflection, Collaborating, Creativity, Retrieving, Learning / Self Development, Mental Agility, Analysis, Organising and Securing. Also, The results of this study showed that no significant relationship seemed to exist between demographic variables such as gender, age, education, work experience, academic rank and faculty employment Shahid Chamran University faculty members with personal knowledge management.

Of the most important tasks performed in universities are administering research and producing knowledge. To increase productivity and eloquence in universities, the produced knowledge is required to be compiled, organized and managed. In line with fulfillment of the requirements of implementing knowledge management, the organizational knowledge repositories play an active role as means of organizing knowledge, and the main gateway to representing and accessing the intellectual capital of the university. In this relation, the Shahid Chamran University of Ahvaz, as recommended by its Vice Chancellor for Research, established a research management system in 1386 (2007). This system is considered as an important part of the SCU general knowledge repository. The primary studies indicate that this system is actually cumbersome and problematic in some aspects such as entering the research activities of the academic members of the university. This is while generally, implementing KM in the university one should be confident of the optimization of this system and other knowledge repositories in the university. Therefore, the main aim of the present research is to investigate the degree of conformity of the SCU RMS with the criteria of an optimum research knowledge repository.
As a descriptive practical research, it followed the survey method which was administered as a case study. To collect data on a holistic basis, the present state of the subject was viewed from three angles which were the organization, the system and the users. Data collection was done using an appropriate tool for each aspect. The managers views about the organization and the system were asked through interviews, and the users’ views were asked through questionnaire.
In the process of the research, 15 sets of criteria were discovered for a research knowledge repository. The collected data showed that it is necessary to review the research knowledge repository and do some refinements. In the system management personnel the “research information management system” was in a desired condition, whereas it is relatively appropriate with respect to visions, policies and technical specifications. The investigation also revealed that the rims of the SCU is not in an optimum state both in view of the users and in analogy with the criteria of and optimum research knowledge repository.
It is recommended to present workshops as well as employing library and information experts who are familiar with information management and ranking systems of universities to improve the present research information management system.
The most important achievement of the present research is the introduction of the criteria and the specifications of an optimum research knowledge repository which can be applied to the improvement and optimization of the research information management system of the Shahid Chamran University and other universities.
 

Aim:The aim of this study was to survey the status of Personal Knowledge Management of the Faculty of Ahvaz Jundishapur University of Medical Sciences in their teaching and research activities. In order to achieve this aim, the following objectives were pursued: to determine the status of "knowledge creation", "Knowledge Retention", "Knowledge Transfer" and "Knowledge Utilization" in the research population. Also, the relationship between personal knowledge management and demographic variables was examined, as well as the difference between groups.
Method: The study was done applying a cross-sectional survey. The required data was collected using a questionnaire that was developed based on the QuraniSirjani questionnaire (2010). The research population consisted of the whole population of the faculty of the AJUMS which according to available statistics, amounted to 580, of which a sample of 234 was selected using Stratified Random Sampling technique. To analyze the data, descriptive and inferential statistical techniques, such as independent samplet-test, correlation, ANOVA, and LSD follow-up test were applied.
Results and findings: The results of the study showed that the overall state of personal knowledge management of the Faculty of Ahvaz Jundishapur University of Medical Sciences wasrelatively at a modest level with an average of 3/37 out of 5 points. “Personal Knowledge Creation” and “Kknowledge Retention”, as well as “Knowledge Utilization”, proved to be at a fairly appropriate level. However, “Knowledge Transfer” possesses a relatively poor status which signifies the problems and deficiencies that were addressed in this study for which recommendations were provided for improvement. Also, the study showed existing of significant relationship between the PKM of the faculty under study and their degree, work experience, and affiliation; however, no significant relationship seemed to exist between gender of the faculty and their Personal Knowledge Management.
 

Aim: The aim of this research was to identify the present state of knowledge sharing among postgraduate students of ShahidChamran University of Ahvaz and the factors affecting it. The following objectives were needed to follow to achieve this goal: determining the status of knowledge sharing from its infrastructure point of view such as cultural structure, human factors, ICT, management strategies, structural- bureaucratic factors, and tendency to share knowledge. Also, the demographic characteristics affecting knowledge sharing were examined. Method: The present research wasdescriptive by type which was performed using survey method. Data collection was done by means of a questionnaire that was devised based on Poorserajian, Owlia and SoltaniAliabadi (2013) and Rezaie (2013). The research population consisted of all postgraduate students of ShahidChamran University during 2014 - 15 academic year which amounted to 5086 in different subject branches in all levels. The sample population that according to Kerjsi-Morgan Table was calculated as 358 students was selected randomly. Descriptive statistics was used for analyzing the demographic information of the respondents as well as for identification of the status ofthe infrastructure of knowledge sharing in views of the students under study (Questions 1-6). Analytical statistic methods such as independent samplet test, ANOVA, One Sample t-test and LSD follow-up test were used for the analysis of the respondents’ views against their personal characteristics (Question 7). Results and findings: All in all, from the results of the present study it was revealed that in views of the postgraduate students, from all the knowledge sharing infrastructures, tendency of the students to knowledge sharing, and with some ignorance, the cultural infrastructure have a relatively good condition. It seems that these infrastructures are relatively in place for knowledge sharing. However, other infrastructures like human factors, its, management strategies and structural – bureaucratic factors have a lower condition. These infrastructures have a relatively weak condition for knowledge sharing. Obviously, those infrastructures that are in good conditions should be more strengthened; whereas those with weak conditions should be improved.

This research aims to investigate the relationship between work-life quality and librarians job satisfaction of academic librarians of Ilam city. This research is of a descriptive- survey type the population of which is consisted of the whole librarians employed in all academic libraries in Ilam (N=62). Given being a limited population, the whole population was included in the survey and no sample was derived. The data collection tool was a questionnaire the validity of which was confirmed through a formal validity process by several professors of Knowledge and Information Science in Chmran University, Ahvaz, Iran. Convergent validity was approved by Average Variance Extracted (AVE) index and differential validity was approved by transverse loading. In order to assess the reliability, the Chronbach’s Alpha ( 91%) and composite reliability (0.84) were analyzed and confirmed. The third measure was the factor loads reliability of which all had a weight over 0.40% that shows the reliability of the research tool. In this study, in order to describe the demographic data as well as study condition, the descriptive statistics (frequency, percentage of frequency, mean) was used using SPSS version 21. In examination of the hypotheses, the partial least square method was utilized accompanied with Smart P.L. S. software. The results showed that there was a significant and positive correlation between work-life quality and librarians’ job satisfaction. There was also a significant correlation between components of work-life quality based on Walton model and job satisfaction, indicating that factors such as fair and sufficient payment, safe and hygiene workplace, providing developmental opportunity and sustainable job security, socially depended work and life and development of human capabilities have a positive and significant correlation with librarian job satisfaction. However, there was no significant correlation between social integrity components in the labor organization, obedience of the organization rules and legal positivism in labor organization with job satisfaction.

<p>&nbsp;E-Government government in the age of information technology is phenomenal that<br /> savoury to all countries. The importance of e-government to the fact that one of the<br /> criteria considered advanced and strong government. Websites portal of egovernment<br /> services, e-government services in Iran are the main providers. Quality<br /> or lack of quality of the websites important role in the successful implementation of<br /> e-government . The purpose of this study is to evaluate the quality of the websites<br /> from the viewpoint of Minerva model criteria. The study was a descriptive survey<br /> and data collection checklist, consisting of ١٠ criteria of Transparence, Effectiveness,<br /> Maintenance, Accessibility , User-Centredness, Responsiveness, Multi-linguality,<br /> Interoperability, Management Legal and Preservation that each of these criteria to<br /> subset (in Total 109 items) dividing. Iranian e-government websites were studied<br /> community portal which data were collected through direct observation. The results<br /> show that all the criteria excluding Management Legal criteria in disable situation.<br /> Unfamiliar users with E-Government Portal of Iran and weak inform in field<br /> introdution E-Government Iran and mediums, lack diplomacy and formulize rules<br /> and clear of management E-Government Iran in joinder adequate websites in EGovernment<br /> portal of Iran, lack policy and/or uncoordinated among available<br /> websites, and lack adhoc and trained individuals in most websites (especially<br /> websites NGOs), such that played a major role in this unsesirable situation.</p>

The main purpose of every retrieval system is to return relevant information. Relevance, as the core of any retrieval system, is a fuzzy concept due to its relativity and due to its unspecified nature. Therefore, the two notions of relevance and fuzzy logic interactively impact each other in information retrieval. The concept of relevance due to its uncertainty, can be modeled by fuzzy set models. The present study, while identifying the factors that cause search results relevant to user queries, examines the feasibility of application of fuzzy logics for improving the functions of these factors in the two Persian library software: Pars Azarakhsh and Simorgh.
This research is of descriptive kind that was administered using survey method. A checklist of some 70 items was used for identification of the factors causing increase of relevance and identification of the existing portents of the two software under investigation, to examine the feasibility of application of fuzzy logic for improving information retrieval.
SPSS was used to analyze the data. Descriptive statistical methods were used for data analysis, while t-test was used to compare the results obtained from examination of the two software.
Results of the study revealed that Azarakhsh is more capable of increasing relevance than Simorgh. Also, it proved to be more capable of applying fuzzy logics. Presently, in this software retrieval is based on keyword searching; however, it has the ability to retrieve concepts as well with some changes and alterations.
 

The goal of this research is to investigate the present state of knowledge sharing and the factors affecting it in Ahvaz regional electric company (AREC).The research population was 1330 staffs of the company who hold high school diploma and higher and work either as employees or managers in the AREC. According to Krejcie-Morgan table a sample of 302 individuals was selected randomly among which questionnaires were distributed. The questionnaire was developed on the basis of Hossein Gholizadeh and Mirkamali (1389) Questionnaire. The validity of the questionnaire was evaluated by four of expert academic staffs, and its reliability was tested by Cronbach’s alpha method. Some descriptive statistical methods were well as well as calculation of correlation coefficient and hierarchical steps multiple regression were used to analyze the collected data and evaluation of the relationship of the factors affecting knowledge sharing and their degree of impact. Results of the study revealed the at all in all the state of knowledge sharing is at an intermediate level in the AREC. However the results of the multiple regression test showed that the following factors have a high impact on knowledge sharing in the AREC: structural, strategic, confidence, tacit knowledge, self-sufficiency, communication,reward, commitment and team work. Among these, the structural factor demonstrated having the strongest correlation with knowledge sharing. As a result of the finding of the present research, it can be concluded that a comprehensive attention to personal, cultural, organizational,technological, and knowledge factors is considered as the most important duty of managers in persuading the staff to share their knowledge in AREC

Abstract :
The main purpose of the present study was to study the present state of Customer Relationship Management
in RiCest. As a descriptive study, it included all individuals who were employed in this institute at the time
of study (1391 h). Data were collected by means of researcher-made questionnaire of which 68 were
returned after distribution among the research population. To analyse data, descriptive statistics methods
such as Mean, Standard Deviation, and Frequencies were used as well as analytical statistics tools such as ttest
and ANOVA. Results of the study revealed that based on the five components of the Comb Model,
CRM status was at a medium level in the RiCest. Managers and librarians perception of the quality of
services, CRM processes, and customer behaviours were at an acceptable level. Customer oriented activities
were at a good level. Among all, communication technologies were most considered. Customer
management processes, however, posessed lower ranks compared with others. The side results of the study
also showed lack of significant difference between managers and other personnel views regarding the
present state of CRM in the RiCest, with the exception of communication channels. This proves the fifth
hypothesis of the research. Finally, on the basis of the research results some suggestions were presented in
regards with awaring managers of the success factors in CRM and providing grounds for planning in this
regards.